Hoist AI
HomeTrustData residency

Data residency.

Where every byte sits and which categories ever cross a border.

Last updated 2026-05-15

The short version

Current sample exports, available source-check results, timestamps, risk flags, and account records: AU/APAC preference. Card data: Stripe. Transactional email: Postmark. Error logs: Sentry AU, redacted before send. Hoist does not currently produce or store PPSR results or certificates.

When an AI agent or MCP host calls Hoist, the result is returned to the caller. Hoist keeps its own source records and logs. What the agent or host does with the result after it receives it is outside Hoist's control.

Per-category breakdown

Data categoryStorageRegionEncryption
No current PPSR results or certificatesNot currently produced or stored by HoistNot applicableNot applicable
Tool-specific verification responsesReturned to caller; operational source and audit records are handled separately. A pack_id does not prove a persisted export.AU/APAC preferenceTLS in transit; operational records encrypted at rest
Prelaunch sample Evidence Pack exportsPersisted only when an authorised caller explicitly creates the owner-bound sample export; source checks do not create one automaticallyAU/APAC preferenceTLS in transit; encrypted at rest
Due Diligence Record PDFsNot currently produced by a source-backed workflow; create_due_diligence_pack returns a non-persisted sample JSON objectNot applicableNot applicable
Search metadataHoist operational storageAU/APAC preferenceEncrypted at rest
Search logsHoist operational storageAU/APAC preferenceEncrypted at rest
User accountsClerk plus Hoist account storageAU/APAC preference; identity provider may process outside AUEncrypted at rest; TLS in transit
Payment cardsStripeAU + US (Stripe-managed)PCI-DSS Level 1
Transactional email contentPostmarkUSTLS 1.3; no current PPSR result or certificate data exists to send
Application error logsSentryAUPII scrubbed pre-send

"Best-effort" residency, honestly

Our default storage posture prefers AU/APAC locations for source records and logs. The internet still has global routing, identity, payment, email, and monitoring providers. That means residency is strong preference by category, not a blanket promise that every byte always stays in Australia.

If you need a contractual AU-only storage commitment, contact us before production. That is an enterprise discussion, not something we should imply on a public page.

Sovereignty

Cloudflare and Stripe are US-headquartered; the US CLOUD Act could in theory compel them to disclose AU-resident data to US authorities. We've never received such a request. If we do, we'll publish a warrant canary in /changelog.